Blog

Creative Admin/Customer Service at BT Technologies Limited (BTT) – Full Job Review

Looking to kickstart or grow your career in administration and customer service? BT Technologies Limited (BTT), a leading tech solutions provider in Nigeria, is hiring for the Creative Admin/Customer Service position at its Ibadan headquarters. This full-time role is perfect for organized, energetic professionals eager to work in a fast-paced environment.

About BT Technologies Limited (BTT)

BT Technologies Limited (BTT) is a dynamic, rapidly growing technology company specializing in IT and Telecommunication Infrastructure solutions, training, project management, and consultancy services. Headquartered in Ibadan, Oyo State, BTT is dedicated to delivering innovative solutions to clients across various industries.

Job Overview: Creative Admin/Customer Service

• Job Type: Full Time
• Qualification: BA/BSc/HND/OND in relevant fields
• Experience: 2 – 4 years
• Location: Ibadan, Oyo State
• Salary Range: ₦150,000 – ₦200,000 per month
• Application Deadline: March 15, 2025

Why This Role?

This position offers a chance to be part of a close-knit team where your work has a direct impact. You’ll handle diverse responsibilities, from office management to client communications, making every day unique and rewarding.

Key Responsibilities

Administrative Duties:

• Office Management: Ensure the workspace is organized, stocked with supplies, and welcoming to visitors.
• Documentation: Maintain accurate records including invoices and contracts, using tools like Google Drive.
• Scheduling: Coordinate meetings and training sessions with tools such as Calendly and Google Calendar.
• General Support: Assist with expense tracking, invoicing, and various administrative tasks.

Customer Service Duties:

• Client Communication: Address client inquiries via email, WhatsApp, and phone within 24 hours.
• Onboarding: Facilitate smooth onboarding by sending welcome emails and logging client details in CRM tools like HubSpot.
• Client Satisfaction: Conduct post-project follow-ups to gather feedback and improve service delivery.
• Problem Solving: Resolve client requests or coordinate solutions with the internal team.

Required Qualifications and Skills

• Education: Minimum OND/HND in Business Administration or related field (BSc is an advantage).
• Experience: 1-3 years in administrative or customer service roles (startup experience is a plus).
• Skills:
  • Strong organizational and multitasking abilities
  • Excellent written and verbal communication
  • Proficiency in Google Workspace (Docs, Sheets, Drive)
  • Problem-solving and calmness under pressure
  • Friendly and professional demeanor
• Bonus Skills: Familiarity with CRM tools (HubSpot), invoicing, or basic knowledge of AI tools.

What BT Technologies Offers

• Competitive salary package
• Opportunities for professional growth
• Collaborative and innovative work environment
• Modern office facilities in Ibadan
• Exposure to cutting-edge technologies

Why You Should Apply

If you thrive in fast-paced environments, love solving problems, and enjoy working with people, this role is a great opportunity to develop your career in the ICT sector. With a supportive team and plenty of growth prospects, BTT provides a platform to enhance your skills and make a meaningful impact.

How to Apply

Interested candidates should send their CV and cover letter to careers@besttechnologiesltd.com before the application deadline on March 15, 2025.

Final Thoughts

The Creative Admin/Customer Service role at BT Technologies Limited offers more than just a job—it’s a pathway to a fulfilling career in one of Nigeria’s leading technology companies. Don’t miss this chance to join a forward-thinking team and enhance your professional journey.

Job Summary:

• Position: Creative Admin/Customer Service
• Location: Ibadan, Oyo State
• Salary: ₦150,000 – ₦200,000/month
• Application Deadline: March 15, 2025
• Apply Now: careers@besttechnologiesltd.com

Stay updated on more job opportunities in Nigeria by following our blog.